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VoIP Customer Care : Internet-based billing solution provides e-commerce automation and integration of features such as calling cards | |||||
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Ascent Telecom will be deploying its customized VoIP Billing Solution to streamline NCTel Telecom's operations. Ascent's software will generate invoices for a range of NCTel resellers, retailers, and wholesalers. It will also facilitate services that NCTel is currently offering and few other value-added services that NCTel is poised to offer soon. An Internet-based customer centered billing solution, it will provide NCTel complete e-commerce automation and integration. The VoIP Billing Solution encompasses key features like creation and management of prepaid/postpaid calling cards, real-time rating and billing of credit customers, IVR support, agent management, commission generation, real-time customer provisioning and activity tracking. Complaint with any prominent gateway Matrix VoIP Billing 4.1 will be upgraded and customized according to the business needs of NcTel. Mr. Lucas Dufault of NcTel expressed his delight on the compact: "I had been searching extensively for a telecom billing software and did not find many companies who could adapt themselves according to our needs". Ascent Telecom was selected as the customized VoIP billing solution that could do just that. Ascent Telecom provides billing and customer care solutions for IP-based telephony networks. NCTel Telecom provides Voice over IP, business telephone lines, and high-speed Internet services via optical fiber and cable. | |||||
| January 6, 2005 | © Yenra | ||||